Privacy Policy
Your questions or feedback are always welcome.
Information We Collect
We may collect information, including your name, address, email address, and credit card information when you place an order. We maintain your name, address and email address in a secure database. We also gather information about how visitors navigate our website by using data gathered with cookies.
How We Use the Information We Collect
Jade Fountain is dedicated to providing you with the best possible customer service. We collect this information in order to:
- Process and track your order
- Provide services you request
- Contact you about your order status
- Identify your product preferences
- Customize our communications to you
- Send you promotional offers we think will be of interest to you
- Generally improve our customer service
Information We Share and Your Rights
We contract with other companies including shipping, email delivery, and payment processing. We provide these companies with only the information required for them to provide their services.
Cookies and “Pixel Tags”
Cookies are a small file stored on your computer. Cookies enable you to use our online shopping cart and to place an order on our website. They also allow us to improve your shopping experience. Jade Fountain uses cookies to:
- Remember what items are in your shopping cart
- Understand how people use our website and checkout form
We may utilize “pixel tags” – tiny graphic image files – to help us understand what parts of our website have been visited. We also use “pixel tags” in email to determine what email format you can read and to let us know if you have received an email message from us.
When you provide your e-mail address we will send you one or more emails as we process your order, respond to a request, or provide shipping information. We may also send promotional emails about our products or special offers. At any time, you may opt out (unsubscribe) from any Jade Fountain email list to which you are subscribed. We never publish, sell, or share your e-mail address.
Links to Other Websites
We may provide links on our Website to other websites if we think these links may be of use to our customers. These websites operative completely independently of Jade Fountain and have their own privacy and security policies. Reviewing the privacy policy of sites you visit is recommended.
Updating Your Information
To update any information including your order information, name, email address, shipping address, or billing address, you may contact us anytime.
Policy Changes
We make occasional changes to our privacy policy. If changes are made, they will be posted to our website. We recommend you review our privacy policy periodically.
Questions, Comments and Support
If you have any questions, concerns, or comments. Please feel free to contact us any time.